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Frequently Asked Questions

Are there alternatives to PureTracking?

PureTracking is a complete and definitive tool that allows you to manage redirection, track events and monitor the status of all your external links (traffic sources). The alternative is to use three different tools that specialize in redirecting, tracking, and monitoring links.

Do I have to install PureTracking on my website?

PureTracking is a web-based service requiring no software to install, or code to write. After the subscribing you will be ready in minutes.

Can I use my own domain name?

Yes, depending on the plan. If applicable, you can use one or more top-level domains (your-domain.com) or subdomains (sub.your-domain.com) to create your short tracking links.

What happens if I exceed my events limit?

You will receive alerts via email when your click usage is nearing its limit and will have the option to upgrade in order to gain access to your account If you do not upgrade in time, your links will continue to be redirected, but tracking, monitoring and access to some features in your control panel will be denied until your next billing date or upgrade.

Can I choose a plan with different numbers of Datapoint or Events?

Absolutely! To increase your number of tracking links or events tracked, just click on the (+) icon in the plans table. You can also request a custom plan by contact PureTracking at: [email protected]

Is there a minimum commitment? Can I change or cancel my plan at any time?

There is no signup fee, cancellation fee, or minimum term. You can use PureTracking for as short or as long as you need. Upgrade, downgrade or cancel at any time.

I have more questions, can I contact you?

Sure! Email us at [email protected]